SOC 2 for B2B SaaS

SOC 2 for B2B SaaS, deal-cycle ready.

For B2B SaaS, SOC 2 Type II is a revenue tool. Skadi delivers an independent SOC 2 Type II report that clears enterprise procurement, InfoSec, and vendor risk in a fraction of the usual time — scoped by a senior CPA who has read hundreds of enterprise MSAs and DPAs, and knows exactly what a Fortune 500 vendor risk team will underline.

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Independent SOC 2 Type II
Why this vertical is different

Audit challenges we solve for you.

Deals stalled in InfoSec

Security questionnaires eat weeks per deal. A current Type II report replaces most of them and moves prospects from procurement into contract.

Sub-processor scrutiny

Enterprise buyers want a real inventory of every processor touching their data — with security reviews, monitoring cadence, and executed DPAs — not a slide.

Bridge letters between audits

Your report goes stale 3–12 months after the observation window ends. Buyers need a signed bridge letter or a rolling audit to keep procurement moving.

Contractual commitments you can't actually evidence

MSAs often promise things (encryption specifics, notification windows, data-return timelines) that the platform does not enforce. Auditors find this immediately; procurement finds it in the report.

Where auditors focus

Controls that matter most for your business.

Customer commitments & SLAs (CC2.3, A1.2)

Controls that back what your MSA and DPA actually promise: availability, confidentiality, incident notification, data return/deletion — evidenced end-to-end across the window.

Sub-processor inventory & monitoring (CC9.2)

A living inventory (not a screenshot), formal security review before onboarding, executed DPA on file, and monitoring evidence for every processor with access to customer data.

Access reviews (CC6.2, CC6.3)

Quarterly reviews on production, customer data stores, and admin systems — signed by system owners, with revocations completed and evidenced. The top area procurement questionnaires probe.

Incident response & customer notification (CC7.3–CC7.5)

Documented playbook, tabletop exercise evidence, notification timing that matches your contractual commitments, and postmortem trail linking detection to remediation.

Data return & deletion (C1.2, PI1.5)

Evidence that when a customer offboards, their data is returned and deleted on the promised timeline — including in backups, warehouses, and analytics stores. The control most contracts promise and few teams evidence.

Vulnerability management (CC7.1)

SLA-based remediation windows by severity, monthly patching cadence for infrastructure, and coverage of both application and infrastructure layers with a defined exception process.

Confidentiality (C1.1–C1.2)

Data classification, need-to-know enforcement, and controls demonstrating confidential information is protected through its full lifecycle — the criterion most B2B MSAs implicitly require.

Common Type II findings

What actually fails in this vertical.

Real deviations we see in SOC 2 Type II fieldwork — and what your platform and security teams should fix before the observation window starts.

SSO enforced for customers, not for internal staff

Enterprise SSO shipped as a feature, but a fraction of internal engineers still use username/password to admin tools. Audit tests internal MFA/SSO coverage — feature parity does not equal internal enforcement.

Evidence to collect
  • IdP report showing 100% SSO coverage across production tools
  • Screenshot of app-level enforce-SSO setting per admin tool
  • Access-management policy requiring SSO + MFA internally
  • Exception list with justification and expiry for any non-SSO account
Customer-scoped admin actions not logged

Support agents can impersonate a tenant with no immutable audit trail. Buyers explicitly ask about this now; missing logs are both a finding and a lost deal.

Evidence to collect
  • Impersonation/audit-log export for the window
  • Log-retention configuration (write-once / SIEM ingest)
  • Support-runbook requiring reason code before impersonation
  • Sample customer-facing audit-log export
Role definitions drift from documented matrix

RBAC matrix in Notion says one thing; production IdP groups say another. Reconcile before fieldwork or expect a design deficiency on CC6.3.

Evidence to collect
  • Current RBAC matrix (Notion/Confluence) dated within the window
  • IdP group export cross-referenced to the matrix
  • Ticket for the most recent reconciliation
  • Policy defining owner + review cadence for RBAC
Data residency claims without technical enforcement

Sales sells EU-only data residency; infrastructure writes backups to us-east-1. Confidentiality control fails and contract exposure is worse than the audit exception.

Evidence to collect
  • Region-pinning IaC (Terraform) for storage / DB / backups
  • Screenshot of bucket region + replication settings
  • DPA excerpt with residency commitment
  • Data-flow diagram signed off by security lead
Sub-processor list on marketing site out of date

Public list missing recently added vendors — customers detect it before auditors do. Automate the source of truth from procurement, not a hand-edited page.

Evidence to collect
  • Sub-processor register CSV with owner + review date
  • Public sub-processor page URL + change history
  • Vendor-onboarding workflow requiring page update
  • Customer notification archive for material changes
Contractual security commitments not mapped to controls

MSAs promise 'industry-standard encryption' and 'annual pen tests' with no owner, no evidence, no calendar. Every commitment must map to a specific control operating during the window.

Evidence to collect
  • Commitment-to-control mapping spreadsheet
  • Latest pen-test report + remediation ticket log
  • Encryption standard doc referencing algorithms + KMS
  • Sales-order review checklist to catch non-standard commitments

SOC 2 as a revenue tool

For B2B SaaS, SOC 2 Type II is not a cost center — it is the highest-ROI compliance investment you'll make. One enterprise deal freed from a stuck security review often pays for the entire audit multiple times over. Our clients see security review durations drop from 8–14 weeks to under a month once the report is available and shareable under NDA.

The rolling audit model

Enterprise buyers now expect a current report at any given moment. A 12-month window with a bridge letter is table stakes; some large customers require rolling 6-month windows or continuous audit evidence. We help you pick the cadence that matches your customer base without over-auditing — and issue the bridge letters as part of the engagement, not as an add-on invoice.

Reading enterprise MSAs like an auditor

Most SaaS teams sign enterprise MSAs without mapping every promise to a control. We do the reverse: we read your ten largest customer contracts, extract the security, confidentiality, availability, and notification commitments, and confirm each one has a matching control that operates and produces evidence. Gaps get closed before fieldwork — not discovered in an exception.

Transparent pricing that scales with headcount

Traditional firms bill hourly and hide the total until the invoice arrives. Skadi is a SaaS-priced auditor: a fixed per-employee, per-year rate you can calculate on our pricing page before ever talking to sales. The report you receive is identical in form and substance to what a Big Four firm produces — the pricing model is what changes.

FAQ

Questions we hear from teams like yours.

Ready to scope your SOC 2 Type II?

Book a call and we'll walk you through timeline, scope, and pricing for your company.

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